From	Message
Pat Grubler 10/12/2005, 14:09	Subject: Nurse Estella at Hearthstone of Northern Nevada Message: NURSE ESTELLA HAS MADE A DIFFERENCE! Here is how Estella made a difference: She is honest dependable, kind and compassionate and is very patient with my dad which he is old and sometimes moody but Estella seems to understand and I am grateful. Patriticia Grubler Reno, Nevada HEARTHSTONE OF NEVADA -- An Outstanding Nursing Home I think this facility in Sparks deserves an Excellence Award as my frequent visits there impressed me. Everyone is pleasant, kind and has time no matter what, and keeps smiling when there is no reason to smile. A good job well done from a grateful family! Patricia Grubler Reno, Nevada BCKGROUND INFORMATION: As a result of the written letters of appreciation from residents' family members like Patricia Grubler and other nurses, Certified Nursing Aids and support staff member, Nurse Estella has been receiving numerous Employee of The Month Awards from the management of Hearthstone of Northern Nevada. Nurse Estella, A Licensed Pratical Nurse in the State of New York and Nevada since 1993 had actually been fully licensed as served as Register Nurse in Hong Kong since her graduation from nusing school. She had worked as surgical nurse as well as direct patient care 'ward sister -- i.e. Nurse in Charge of a Ward' and had been promoted to Nursing Officer II in charge of a entire hospital supportive service sub-division before she emigrated to the United States in March 1991 for family reunion with her own sister. In august, 2004, Nurse Estella receive a special Outstanding Employee Award and Long Service Award from Hearthstone of Nevada with a 'Commitment To Excellence' gold seal and the remark: "Thanks for your years of service and the outstanding commitment and dedication you've given to our residents at Hearthstone. On September 26, 2004 Mr. Charles Perry, Executive Director of Nevada Health Care Association presented an Employee Recognition Award and Certificate of Appreciation to Estella Auyeung, LPN in recognition of her outstanding dedication, enthusiasm and loyalty to her profession. Nurse Estella is a good Christian and a very dedicated one who reads the good book everyday, meditate and pray before going to bed every night after coming back from work quite exhausted from a long day of work. Nurse Estella is a personification of God's love towards everyone around her and is well loved and respected by all.